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Sierra Office Supply & Printing represents and
stocks quality, name-brand products. In some instances,
Sierra can offer private label as a high-value alternative.
Our annual catalog lists over 25,000 items and we can
order virtually any business supply item you may require.
We have a library of product brochures available on
request whenever you need more detailed information.
You will find our prices competitive with the warehouse-type
stores, but with the added benefit of customized service
and delivery.
Account Representative
An experienced account representative will provide
assistance to you, not only with your selections, but
will keep you current on pricing forecasts, inform you
about new products or alternative product availability
and can recommend procurement system improvements. Your
account representative can also provide special sourcing
services as requested for unusual or large quantity
needs.
Ordering & Delivery
Your orders can be processed easily by contacting your
Account Representative, by sales pickup, by internet,
fax or by telephone to our Customer Service Department.
A custom order form can be prepared for you that lists
high usage items. Deliveries within the Sierra delivery
route are will be delivered the next business day, at
no charge with no minimum. Items for delivery outside
our routes will be shipped UPS.
Online Order Entry
Sierra has ordering capabilities through this web site.
Customers can access custom pricing, browse the on-line
catalog, view their order history, create their own
'favorites' list, and set up a multilevel approval process
for control of their orders. We offer on-line training
to assist you in this process of ordering.
Sierra Partners Program (Cost-Containment
Plan)
Sierra Office Supply & Printing is interested in
helping you find ways to be more productive and cost
efficient. Our Sierra Partners Program features a flexible,
customized procurement plan. We offer contract prices
that are guaranteed and items that can be added and
removed as your needs change. Your account representative
will analyze and suggest alternatives that would offer
economic advantages without sacrificing quality. Ask
your Account Representative for more details on the
features of this plan.
The Sierra Satisfaction Guarantee
Any customer not completely satisfied with the quality,
value or service for any stock product may return the
resalable product for full credit within 30 days of
purchase. We do not make product substitutions without
specific customer approval and our order fulfillment
rate exceeds 98%.
Sierra Inventory Program (Volume
Stock Plan)
If you don't have the storage facilities but would
like to take advantage of volume pricing, utilize the
Sierra Inventory Program. Talk to your Account Representative
to contract for your prepaid purchase. Sierra Office
Supply will order and warehouse the items(s) and deliver
to you as you use it.
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